FAQ

From FAQ section you can find the most common questions and answers our clients has had over the years! If you cannot find what you are looking for, please send us a message!

WHAT GLITTERNISTI?

Glitternisti is the first and biggest company in Scandinavia that specializes in cosmetic glitter and related products. The name of our company literally translates into “glitter junkie” and that sums us up quite accurately. We offer glitter makeup, glitter tattoos and other body and hair decorations at festivals, bachelorette and birthday parties, corporate events and other happenings. We also sell cosmetic glitter in our online store. All our glitters are unique mixes designed by us and are potted in Helsinki, Finland, where the Glitternisti HQ is located.

 

HOW DO I USE GLITTER?

Apply glitter to moisturized skin (you can use vaselin or Miracle Balm for example) and apply generously with a makeup brush or your fingers. Bear in mind that once you dip a makeup brush in glitter, it will always have glitter on it. Thus, don’t use the best brush in your arsenal to do the glitter magic! Check our Magic Brush which is absolutely perfect for glittering!

You can use cosmetic glitters on your face, skin or hair. If you prefer a more long-lasting glitter makeup use glitter adhensive or finish the look with makeup setting spray! For your hair or beard, use hair gel. Be creative, mix & match! Get some inspiration from the Glitternisti Youtube channel or Instagram account!

 

HOW LONG IS THE DELIVERY TIME?

We ship three times a week (Mondays, Tuesdays and Wednesdays)! We have several different delivery options for you to choose from! 

Most of our packages fit through normal mailbox. Delivery times are between 2-7 days, depending on the chosen delivery method. If you choose delivery with tracking, you will receive confirmation email with tracking code shortly after we have completed your order.

Unfortunately sometimes, like during busy seasons, delivery times might be longer! Also we do not take responsibility if delivery times are longer due to force majeure situations (for example natural catastrophes, etc). If delays are caused by carrier or any other third party, Glitternisti will not be liable for any such delivery delays.

If you enter an incorrect address when you place an order at glitternisti.com, please send us an email immediately and we will see what we can do. Although, if we have already shipped the order, there is not much we can do about it :/ Glitternisti will not be responsible for mistakes made by our customers in any cases like this.

 Read more below and from our Terms & Conditions!

 

HOW MUCH ARE THE DELIVERY COSTS?

You can choose from the following shipping methods depending on where you’re located! Note, free tracked delivery for any order over 50€!

Non-Tracked Shipping Finland – FREE! (Up To 5 Days)

Tracked Shipping Finland – Posti 6,90€ (2-3 Days)

Non-Tracked Shipping Europe – 3,90€ (5-7 Days)

Tracked Shipping Europe – 6,90€ (5-7 Days)

 

PAYMENT METHODS

We accept all major credit cards (via Stripe payments and Checkout Finland) and PayPal.

Glitternisti is part of Good Tribe LTD (FI2362356) so this name is probably what you’ll see on your bank statement!

We won’t receive or collect any of your payment information at any point during the order process.

 

MY ORDER NEVER ARRIVED. WHAT SHOULD I DO?

If the mail service tricked us, please contact us as soon as possible and we’ll sort out the situation! If you do not receive your order in 14 days after you receive the order confirmation email, please get in touch! You can email us here!

 

WHAT KIND OF GLITTERS YOU SELL?

Everything we sell is cosmetic glitter, which is safe to use on the skin in the same way as you would use normal makeup and cosmetic products. Although, be careful with the sensitive eye area! If glitter or other products purchased from this website causes any irritation on the skin or eye area, rinse with plenty of water. If the irritation does not stop get in touch with your doctor! Only use glitter on healthy skin! You should always patch test cosmetic products before use to insure that the product suits your skin.

 

GLITTER & ENVIRONMENT

The worry about glitter ending up in the environment is completely real! That is why we advice our clients to remove the glitter with swipes and into the trash. For easy removal, we recommend using makeup wipes or cotton pads drenched in makeup remover. Don’t wash your glitter makeup in the sink or shower, as this will lead to microplastics ending up in the ecosystem. After you have removed the glitter, you can wash your face normally. It is also good to know that glitter is super sufficient. One jar lasts for a looong time as it is like a makeup product.

We also have a full range of biodegradable glitter. Read more about Ecoglitter here!

 

WHAT ARE GLITTERS MADE OF?

The glitters are made from PET –plastic which is considered to be safe to use on skin and hair. However, be careful around the sensitive eye area and use it only on healthy skin. Glitter is meant for external use only – don’t eat glitter!

We also have collection of biodegradable glitters. All the items in the ECO collection are completely non-toxic and vegan. The products we sell are made in Europe and Asia.

 

CAN GLITTERS CAUSE ALLERGY?

The glitters are made from skin friendly PET plastic so it should be safe to use on your skin. Although, like with all cosmetics, in rare cases it might cause some skin irritation or an allergic reaction. So please patch test the product first on a small area of your skin!

 

HOW DO I REMOVE GLITTER?

Swipe off the glitter with cotton pads or a wipe before washing off the rest of your face. If you use cosmetic glue with your application, remove the glitter with eye makeup remover or an oil. REMEMBER THAT GLITTER DOES NOT BELONG TO THE DRAINS! Check out our How To Remove Glitter video tutorial here!

 

I DON`T LIKE MY PRODUCT / THERE IS SOMETHING WRONG WITH MY PRODUCT, WHAT DO I DO?

If for some reason you are not happy with the items you received you have 14 days to return them. Please see more info at the Terms & Conditions -section. Remember always to email us about any returns before hand!

 

ARE GLITTERS SAFE FOR CHILDREN?

We do not recommend glitter for small children. Children should use glitter under adult supervision!

 

DID NOT FIND WHAT YOU WERE LOOKING FOR? Get in touch!

 

 
 

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