TERMS & CONDITIONS

Read about our Terms & Conditions below! You guys behind the screen mean the world to us, so keeping you happy is our top priority! If you have any questions regarding anything please get in touch with us. We are more than happy to help! The most important information and most asked questions you can find from our FAQ –section!

CURRENCY & TAXES

All prices are quoted in EUROS (€) with the VAT of Finland (24%). Possible import taxes or duties are not included in the given prices on our website as we do not have control of these charges. Customers are always responsible for any taxes or import duties after completing the order at our online store.

 

DELIVERIES

We ship three times a week (Mondays, Tuesdays and Wednesdays)! We have several different delivery options for you to choose from! 

Most of our packages fit through normal mailbox. Delivery times are between 2-7 days, depending on the chosen delivery method. If you choose delivery with tracking, you will receive confirmation email with tracking code shortly after we have completed your order.

Please note that if you choose delivery without tracking we cannot help if the order is lost during delivery. We cannot take responsibility if the items do not reach you in promised delivery time. We highly recommend to order all items with tracking so you can follow the delivery process online.

If your items do not reach you within 7 working days get in touch with us a.s.a.p and we see what we can do!

Unfortunately sometimes, like during busy seasons, delivery times might be longer! Also we do not take responsibility if delivery times are longer due to force majeure situations (for example natural catastrophes, etc). If delays are caused by carrier or any other third party, Glitternisti will not be liable for any such delivery delays.

If you enter an incorrect address when you place an order at glitternisti.com, please send us an email immediately and we will see what we can do. Although, if we have already shipped the order, there is not much we can do about it :/ Glitternisti will not be responsible for mistakes made by our customers in any cases like this.

DELIVERY COSTS

You can choose from the options below:

 Non Tracked Shipping Finland – FREE! (Up To 5 Days)

Tracked Shipping Finland – Posti 6,90€ (2-3 Days)

Non Tracked Shipping Europe – 3,90€ (5-7 Days)

Tracked Shipping Europe – 6,90€ (5-7 Days)

FREE TRACKED DELIVERY FOR ANY ORDERS OVER 50€!

DISCOUNT CODES

Discounts cannot be used after the purchase. Discounts are only eligible with products we as the seller have chosen. If you have any issues with discount or coupon codes, please get in touch with us!

PAYMENT METHODS

We accept all major credit cards via Stripe payments and paypal. OP Checkout payments are processed by Checkout Finland Oy and their terms can be found here in Finnish.

Glitternisti is part of Good Tribe LTD (FI2362356, former titiMadam LTD) so this name is probably what you will see on your bank statement!

RETURNS

If for some reason you are not happy with the items you received, you have 14 days to return the items. If the items are ok, but you are not happy with them, you as a customer are responsible for the return costs. After we receive the returned items, we will return your money via our online payment providers. The items must be unused and in such a condition that we can sell them again. No money will be returned if the jars / lids are open and the sealer sticker is broken or the items are in any other way faulty. 

If the items are not what you ordered or faulty in any other way because of us as a seller, we take full responsibility! In any case regarding returns, please get in touch with us!

Return address is 

Glitternisti

Kolmas linja 32 LH 4

00530 Helsinki

Finland. 

In any case of returns please email us before hand to [email protected]

Any questions? Please send us email!

INTELLECTUAL PROPERTY & CONTENT

All content of this website belongs to Good Tribe LTD unless otherwise stated. You can use our content in non-commercial ways and for personal use. If you publish our content anywhere, you must mention the origin of the image or text.

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